Tag Archives: Conversation

Word choice

Clearly, eloquence has many parts – content, structure, conviction, tone, pacing, empathy, and word choice. Ah, words. Let’s not forget the words. Word inflation. Seems like we are bombarded with words constantly – most of them advertising or loose “pseudo-news”. The endless stream of facebook / linkedin “forwards” and “likes”.  So many words for such limited and often… Read More »

Consulting advice: walk with your clients

Clearly, some of the best conversations you have with clients are the ones on the way back from meetings. Trust me on this one, when a meeting finishes, ask your client if it is okay to walk them back to their office. Walk and talk. You have their dedicated attention, even if only for 5… Read More »

Consulting advice: if you agree, stop talking

We all like to talk. This is not always good. It is often good to stop talking. Don’t re-iterate what the person said.  Don’t overdo it on the paraphrase. If you agree, nod your head. Say “it makes sense”. Say “Great”. Stop talking. Getting the last word. There are people everywhere who talk too much. When you have… Read More »