Good is predictable, great varies

Managers assume too much. We get busy and think to ourselves, “I have seen this problem before, I know what to do, why don’t you get it?”  We (falsely) assume junior consultants should know what we know.  Silly bias.  As result, expectations can be...

Great consultants vs. good consultants

I interviewed a candidate yesterday for a role on the team. The candidate asked. “What are you looking for in a candidate?” No surprise, the answer is “It Depends.” As I described in a previous post called Finders, Minders, and Grinders, there...