Brazil: What do management consultants say about Brazil?

What’s going on in Brazil? Yes, the Olympics. But also an economic recession/depression. According to the Economist, this is the biggest economic slump since the 1930s here. This is a problem. GDP falling. Look at the GDP growth rate over the last few years.  Clearly you don’t have to be an economist to see that the economy is… Read More »

Review: Deloitte Global Human Capital Trends 2016

Deloitte 2016 Global Human Capital Trends was released here (5.6Mb). It is a 124 page manifesto of well-organized thinking on how the workplace is changing, what employees want, and how the old way of thinking about human resource (read: people) just does not work. In real consulting style, the survey is rigorous – interviews and surveys of more… Read More »

BCG: New CEO’s Guide to Transformation

The title of the BCG report sounds serious, but its a bit of a gem – easy to read and understand.  Download here (1Mb pdf). Boils down to three points: Successful CEOs need to plan the transformation before they start work Transformation is expensive, need to fund the journey with cost takeout There are 10 types of transformations; see… Read More »

Consulting tip: How to make a good survey

Consultants should use surveys more often. They are cost-effective, seemingly impartial, easy to use, and provide data in the “touchy and feel-y” areas where data might be hard to find, collect, or quantify. Bain, PWC, BCG, Deloitte all use surveys; see the links at the bottom of the post. Even on this website, readers reply to surveys to… Read More »

What is deliberate practice?

It takes more than 10,000 hours. Malcolm Gladwell popularized the idea that people have to practice for 10,000+ hours before becoming experts. At the time, this dispelled the idea that it is just raw talent or genius at work. No, he concluded, it takes lots and lots of practice to be excellent at something. When listening to the most recent Freakonomics podcast here entitled How… Read More »

Consultant’s gripe: Why is the US tax code 9,000 pages?

April 15 is tax day in the United States for individuals. There are other tax days (e.g., March 15 for corporations), but yesterday was the day most people know – and loathe. People take off work, look for receipts, download bank statements, and answer questions from self-service software like TurboTax. “The hardest thing in the world to… Read More »

Rough consulting week: Embrace the suck

Last week was brutal. Was glad to just make it through the days without disappointing people or making too many mistakes. I had 32 different conference calls, a boat-load of work, a dentist appointment and planning for my mom’s 70th birthday. Apparently, the military uses an expression which was entirely appropriate last week: “Embrace the suck“,… Read More »