by Consultant's Mind | Learning
Grading papers is work Grading papers is a double-edged sword; it’s insanely time-consuming, and yet enormously valuable. As a ballpark estimate, last semester I reviewed 500+ written pages (MS Word, double-spaced) and countless presentation slides (MS PPT)....
by Consultant's Mind | Consulting
Feedback keeps you sharp All professionals should be thankful for authentic and well-meaning feedback. It’s a way to gauge our performance, impact, and influence. Good or bad feedback is useful, when it comes from someone we respect. Companies pay $millions to...
by Consultant's Mind | Learning
I read a NY Times story (2012) about a a Boston University professor who asks for student feedback every class. Most professors might be satisfied with a student evaluation once a semester, but not this professor. Dr. Muhammad Zaman gets feedback daily from his...
by Consultant's Mind | Consulting
David Maister This gentleman has shaped the way I think about consulting, client-services, and my craft. If you look on the bookshelves of senior partners at law firms, accounting firms, consultancies, they have multiple books by David Maister. Recently, I took down...
by Consultant's Mind | Consulting
Really enjoying ChatGPT If you have not tried ChatGPT, please stop reading this blog post and do that first. It’s worth your time. Massive hype The amount of (probably justifiable) hype on ChatGPT cannot be understated. Heck, my dad sent me a 20+ min video on...
by Consultant's Mind | Fun
Amazon needs to be good at forecasting Saw this 6 page article here on how Amazon has tweaked their forecasting algorithm over the last 15 years. I am not a statistician or machine learning expert, yet, I found the article very easy to read, undertsanding, and...
by Consultant's Mind | Learning
Jack Welch, ex-CEO of General Electric To baby boomers and Gen-X, this a corporate titan who’s name you will remember. He led a renaissance in GE, driving its market capitalization from $14B to $400B+ 20 years later. He famously whittled down GE’s...
by Consultant's Mind | Learning
Chief Financial officers have to juggle CFOs are trying to juggle 3 competing demands for resources and their time: Optimal capital structure Investor returns Investment in the business With the increase in interest rates, I thought this would be a mighty problem for...
by Consultant's Mind | Consulting
Final project = Give strategic advice to a company After a long semester studying 2 dozen frameworks to breakdown problems, my strategy students have a final assignment due on Tuesday 8pm. They choose a company and give them strategic advice. The wrinkle is that the...
by Consultant's Mind | Consulting
Create and keep a customer For all the talky-talk about consulting, it really comes down to what Peter Drucker said 60 years ago, “The purpose of a business is to create and keep a customer.” BOOM, how simple and beautiful is that? Create: know...
by Consultant's Mind | Consulting
Great, you got the job, now what? How do you start your new job off right? I have LOTS of opinions on that, but why take my word? Let’s hear from new hires who just started working over the last 1-3 years. Their direct quotes in blue italics. Celebrate before...
by Consultant's Mind | Consulting
Consultants break down problems Open up any newspaper and you see that problems abound. Problems vary from the specific (e.g., corporate concerns about market share) to the global (e.g., accelerating climate change). Yes, to some this may seem negative and a bummer....
by Consultant's Mind | Consulting
My students are smart and disciplined. So what happens when you take talent, hard work, and marry that with a strong university recruiting engine and a healthy job market? Yep, multiple job offers Amazing, right? Trust me, I think it’s remarkable too It’s...
by Consultant's Mind | Consulting
Consulting is broad Management consulting is a disparate field with more than 700K+ Americans describing themselves as consultants. Yes, that’s possible – even though there are probably a good number of project managers, contractors, subject matter...
by Consultant's Mind | Consulting
Yes, Linkedin, GitHub, and Indeed make it easier to find and apply for jobs. But after your first, second, third job out of college – it’s all about relationships. Even with record unemployment, recruiters still find it difficult to find the...
by Consultant's Mind | Learning
I started this blog in 2012. Now, eight years later, I am starting a new blog here. I will be the editor, not the writer. Started blogging in 2012 When I started a new job in 2011, there was not a lot of work. Our group was not that busy and I was a bit bored. ...
by Consultant's Mind | Learning
Starting in mid-March, I went on an intellectual camping trip with 226 university students. We decided (a generous expression) to take our learning remote. How did it go? What did I learn? What worked? As with all things strategy, it involves trade-offs and using your...
by Consultant's Mind | Learning
For many readers, your are excel professionals. You get happy – almost excited – to create tricked-out excel models to impress your boss and clients. The fact that there are 500+ formulas,100+ functions, and 200+ shortcuts, is kinda cool. Yes, you are a...
by Consultant's Mind | Consulting
Proposals are the life blood of any professional services, consulting firm. As Peter Drucker said, the purpose of business is to create a customer. In professional services, easier said that done. Customers don’t always know with clarity what they want, who...
by Consultant's Mind | Fun
Last week, I went to my first Orange Theory Fitness (OTF) class with my two sisters. Not a big fitness person, and yes, I was pretty sore from all the exercise. If you have not been – it’s quite an experience. Immersive. Loud. Fun. While I was running,...
by Consultant's Mind | Learning
It’s the end of the semester, so I will be grading 50+ final strategy papers. Unlike previous write-ups, the students have the freedom to choose their company and use any resources they want. This sounds deceptively simple: choose a company, do the research,...
by Consultant's Mind | Consulting
Last Friday, I spent time with two of our case competition teams. We chatted about the logistics, judging, teamwork – but the majority of the time was spent on making killer presentations. Here’s the way I framed the pow-wow. 1.1 Start with the audience...
by Consultant's Mind | Consulting
Operational transparency is exactly what it sounds like. Showing the customer how hard you are working for them. Think of a restaurant with an open kitchen format so you can see the food being made. Think of Amazon that let’s you track the progress of your...
by Consultant's Mind | Learning
Recently read a 150pg book on personal financial advice targeting physicians. It’s called White Coat Investor (affiliate link) by James Dahle, a practicing emergency room doctor. Good title, huh? It has a matching website, and podcast here. My physician...
by Consultant's Mind | Consulting
Client service . . . Consulting is a service profession, which at its core, means only one thing. There is a client. As a consultant, you do the work, you worry on the client’s behalf. You make the client’s life better. You serve. I believe this is...
by Consultant's Mind | Team
Naval Ravikant is an angel investor, creator of AngelList, billionaire, and philosopher. After recently listening to a few interviews, my wife and I have been mesmerized. 1) What he says makes massive sense. “Yeah, totally.” 2) He’s got a strong...
by Consultant's Mind | Consulting
Stanford d.school is the gold standard for all things experience, design, and honestly, cool. What do you expect when you combine smarts, engineering, meritocratic Groove-style culture, VC money, and graphics. So, it I was fairly delighted to find this 90 pg+ free pdf...
by Consultant's Mind | Consulting
Had statements of work (SoW) on my mind a lot. Writing some, fulfilling others. What you put in a SOW will affect the quality of your life. Do it well. For the consulting finders, proposals and SOW are the lifeblood of business development. If a fisher, these are...
by Consultant's Mind | Fun
On the last day of class, I have career day. Double meaning – students do their course evaluations (impacting my career), and I dole out what career advice I have from the last 25 years. Caveat: 90% are blog posts that I have written since 2013. As a summary of...
by Consultant's Mind | Consulting
I work at a business school. So we teach (yes), stay curious about business (yes), and also cheer students on to get great jobs (definitely yes). Set them on the way to career satisfaction and success. Many business students (undergraduate and 2 year MBA) are aiming...
by Consultant's Mind | Consulting
Most everyone will agree that storytelling is important for professional success. When I recently surveyed some working professionals MBAs (read: folks with jobs), they rated it a 6.3 (out of a 7 point scale) with a stdev: 0.7, n=62. No pushback here. Storytelling...
by Consultant's Mind | Team
Reached out my network, and asked: “What advice do you have for interns?” Here is what 25 senior managers and owners said (slight editing, and my emphasis in blue color) on finishing your internship well. Be proud of your work Summarize the project. Recap...
by Consultant's Mind | Learning
These two phrases have become my pedagogical mottos. Learn how to learn. Think about your thinking. If we value a liberal arts education (I do), and believe that the nature of work will be forever changing (I do), then the smartest thing we can do: 1. Learn how to...
by Consultant's Mind | Learning
Three years ago, I wrote about idea fight club – the simple, fun, true idea that consultants should start projects with an open mind, then systematically, democratically beat up on those same ideas, until the best one emerges victorious. Making ideas stronger...
by Consultant's Mind | Consulting
This makes sense. . . Have you ever gone to a fancy restaurant and left disappointed? Of course. Expectations were probably TOO HIGH, and the food and service were good, but not THAT GOOD. As consultants, we are in the client satisfaction business. Happy clients =...
by Consultant's Mind | Consulting
Mentors are critical. One of the biggest mistakes I made early in my career is that I did not ask for advice. I plodded along, thinking I knew best, and did not get advice from others. B.I.G.M.I.S.T.A.K.E. Now, getting feedback from other people is something I...
by Consultant's Mind | Real Estate
Note, this was originally written in 2018 (fed funds at 1.5-2.25%) vs. this update in blue color in 2023 (fed funds at 5.30%). That is a massive increase in marginal interest rates, so the math is a LOT different in 2023 in blue. What is the economies of rental...
by Consultant's Mind | Learning
Case competitions are great fun I did 9 of them during my MBA days. It’s a chance for you to compete with students and see how good you are at ‘cracking the case’. The format differs considerably: Some competitions last 3-4 hours, while others can...
by Consultant's Mind | Consulting
It’s case interview season Seems like students just got to school. Moving in, meeting a few people, and getting into an academic groove. Then, BBAM it’s late September and time for case interviews. There is one huge upside. You may have a job offer before...
by Consultant's Mind | Consulting
It’s easy to say YES. Perhaps too easy. When the client asks for something – new research, some ad-hoc analysis, an extra workshop – it usually seems like a reasonable request. After all, they pay the bills and shouldn’t they get the most out...
by Consultant's Mind | Consulting
I first read this catchy acronym in the Harvard Business Review here. It’s not a subtle metaphor, but very easy to understand. Apt. Vivid. In the United States, we have a huge obesity problem, and frankly, the same thing exists in corporations. This is not...
by Consultant's Mind | Fun
Swen Nater While reading Coach Wooden and Me (affiliate link), by Kareem Abdul Jabbar, I ran across the story of Swen Nater, who was a first round NBA/ABA draft pick even though he never started, and only play 2 minutes on average per game while at UCLA. Deliberate...
by Consultant's Mind | Learning
Check the quality of the fruit When you are buying a banana at the grocery store, do you blindly pick up anything? No way. A green banana and yellow banana means something completely different. Depending on your taste preference, when you plan to eat it, and you want...
by Consultant's Mind | Learning
It’s a provocative title, but BCG argues the case. Digital is more important than ever; it’s where people spend their attention and advertisers place their dollars. Money is abundant. Attention is in short supply. This digital conversation gives marketers...
by Consultant's Mind | Learning
Ray Dalio is a billionaire, a genius, a hedge-fund manager, and a “piece of work.” He is not your average guy in any sense. He is a super smart, opinionated “macro” investor who started Bridgewater Associates, one of the largest hedge funds at...
by Consultant's Mind | Learning
Clearly, eloquence has many parts – content, structure, conviction, tone, pacing, empathy, and word choice. Ah, words. Let’s not forget the words. Word inflation. Seems like we are bombarded with words constantly – most of them advertising or loose...
by Consultant's Mind | Fun
Yes, love blogging Over the past few weeks, I have recommended blogging to several people. (Yes, I know how cliche it is to write a blog post about blogging). In a way, this has been my short-hand way of telling them to 1) invest in their craft, 2) develop a point of...
by Consultant's Mind | Learning
BCG recently published its 11th annual global survey of the most innovative companies here (PDF, 1.1Mb). It’s brief (20pg) and not controversial. It highlights a few case studies – J&J, Cisco, BASF and Under Armour. See the list of top 50 companies....
by Consultant's Mind | Learning
Career is a long time After 20+ years in corporate America and working at 5 different Fortune 500, I will say that it’s easy to burnout if you’re not careful. Microsoft analyzed a bunch of MS Office data and showed that we spend about 8 hours a week doing...
by Consultant's Mind | Learning
Today I was speaking with some friends about metacognition. Yes, I realize that is a $10 word, but the idea is fairly simple on the surface – being aware of your own thoughts. Essentially, thinking about your thinking. Whoa – deep, I know. Skills...
