Be likeable, be yourself

This post is from many years ago, but more relevant than ever. Consultants are likable.  If you are not likable, uh, you have a problem. New comments in red color. Eager to hear your comments on this one. Being likable is a characteristic of all successful...

Conversation is more than talking

Talking with clients A reader asked me for tips on talking to clients. On the surface, this seemed so basic – but for those who aren’t client-facing or doing BD (business development) all day, here are some thoughts. As with anything, take what is useful...

Best work comes after an idea fight club

“Idea fight club” I coined this idea in 2015, this was the scenario: The consulting team had an ambiguous client problem (no surprise there) and the team had not set on an approach yet. Differing ideas, pros vs. cons. It was all on the table in a smart...