Did you know that BCG blue team = Bain & Company

If you are a consulting geek, or like to read business history, The Lords of Strategy (affiliate link) is a fascinating and easy read. Helps you understand the economic, regulatory, and business trends that gave rise to the Big 3 consulting firms (McKinsey, BCG,...

Syllabus: What is management consulting?

Teaching consulting Teaching management consulting this semester to a select group of 40 students. I imagine 1/2 of them will have consulting internship or full-time offers already. This is an elective, and they are elite. That said, I wanted to describe management...

Online market for consulting?

Platform for consulting? A few ex-consultant friends and I mused over this concept several times in Marriott hotel bars across the country. “Why not set up a two-sided platform (think: VRBO, UBER) where companies can hire consultants for 1/3 of the price? Cut...

Good is predictable, great varies

Managers assume too much We get busy and think to ourselves, “I have seen this problem before, I know what to do, why don’t you get it?”  We (falsely) assume junior consultants should know what we know.  Silly bias. As result, expectations can be...

Why are UPS accountants delivering packages?

In the WSJ today, learned that UPS encourages / asks its office workers to help sort and deliver packages during the holiday delivery rush here. Quotes from WSJ article in blue italics. UPS normally has “ready teams,” or office workers that help to sort, load or...

What is management consulting?

Management Consulting. It’s a lot of things. It is an industry; we all know McKinsey, BCG, Bain, Deloitte, PWC, and others. It is a profession built on asking good questions. It is a team sport. It is a bit of an attitude. It is a tribe that is difficult to get...

15 Leadership quotes

Huge fan of quotes. Whenever I have something to say, I remind myself that someone has probably said it better, in fewer words.  For leadership, a few that made me really reflect. Get results Effective leadership is not about making speeches or being liked; leadership...

What do BCG presentations look like?

What does good look like?  All thoughtful business people are curious what good presentations look like. Here are a dozen+ presentations (freely and publicly available online) from Boston Consulting Group. These BCG decks may not be in your industry, or your function,...

Visual Capitalist: Great Infographics

Consultants are very visual people, because our clients are. Executives like to see complex ideas and data simplified, so it is easy to understand and act upon. Clients pay to see simplicity. Simplicity is difficult to do well. Infographics are fun. Honestly, this is...

What are case competitions?

Case competitions are great fun I did 9 of them during my MBA days. It’s a chance for you to compete with students and see how good you are at ‘cracking the case’. The format differs considerably: Some competitions last 3-4 hours, while others can...

US gun violence: Yes, we have a problem

I wrote this blog post in 2017, after the Sandy Hook mass shooting of school children. Remember that? Horror. Additional comments in red color, but the sad fact remains that America has the same senseless gun violence as it had then. Just in the last month, shooting...

What is post-merger integration?

This 21 letter hyphenated-phrase generates $billions of management consulting work. With M&A booming the last few years, it’s no surprise that companies need lots of post-deal support. Whether a company hire outsiders to help or not, post-merger integration...

What is the elephant chart?

Thought-provoking I first read about the “elephant chart” in Edward Luce’s The Retreat of Western Liberalism (affiliate link), where the author explained how income inequality was a key factor in the global rise of protectionism and angry populism....

Focus on expertise and relationships

Wrote this blog post in 2013  (yes, when I was 20% younger). New comments in red color. Key takeaway (TLDR), focus on getting really good at your craft (read: expertise, professionalism) and relationships. Three kinds of power: positional, relational, and expertise...

Why don’t we listen to experts?

Death of expertise I saw this book at the library and was intrigued by the cryptic title: Death of Expertise: The Campaign Against Established Knowledge and Why it Matters (affiliate link), by Tom Nichols. I flipped through the book and landed on this high-powered...

Richard Thaler, Nudge, Nobel Prize

Richard Thaler Yes, professor from University of Chicago, won the Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel. Most people know him for writing the 2008 best-seller Nudge (affiliate link) with Cass Sunstein. Super enjoyed the book and was...

Case interview season begins

It’s case interview season Seems like students just got to school. Moving in, meeting a few people, and getting into an academic groove. Then, BBAM it’s late September and time for case interviews. There is one huge upside. You may have a job offer before...

Be likeable, be yourself

This post is from many years ago, but more relevant than ever. Consultants are likable.  If you are not likable, uh, you have a problem. New comments in red color. Eager to hear your comments on this one. Being likable is a characteristic of all successful...

Business Books – Video Hacks

What business books have you read recently? When I ask this of friends and colleagues, I usually get this guilty look of someone who hasn’t read a book in year. Honestly, who has time to read? After 45 hours of billable work + 15 hours of non-billable work + 15...

Have strong opinions, loosely held

Love this expression I first heard this in a Tim Ferris interview of Marc Andreessen here (min 6:10). Andreessen created the Netscape Mosaic browser (making the internet easy to navigate), sold it to AOL for $2B, then spent last 15+ years investing and running a...

Consultants are like physical trainers

Mondays 440am wake up. My wife and I have a love/hate relationship with Mondays and Wednesdays because they start with a 440am alarm. Massive coffee. 515am we are at the gym with a physical trainer. Planks, V-ups, Goblet squats, push-ups, dead-lifts, lunges, you get...

Career opportunity: Swing like Tarzan

Career is not a straight line So much is changing. Interest rates, geopolitics, hybrid work, expectations of work/life balance. After so many years of continued specialization (yes, do one thing well), we are finding that we all need generalist skills too. Swing like...

Amy Trask: Cold call to internship to CEO, LA Raiders

In 1983, Amy Trask USC (So Cal) law student makes a cold-call to the LA Raiders looking for an internship. Dialogue goes like this: LA Raiders switchboard operator: “What’s an internship?”  Trask quickly replies “I work for you, and you don’t pay me.”  The response:...

BMI: Bureaucracy Mass Index?

I first read this catchy acronym in the Harvard Business Review here. It’s not a subtle metaphor, but very easy to understand. Apt. Vivid. In the United States, we have a huge obesity problem, and frankly, the same thing exists in corporations. This is not...

Watch this: The Defiant Ones (HBO)

The Defiant Ones For those who (like me) signed up for HBO Now for just 2 months to watch Game of Thrones season 7 (affiliate link), please spend the 4 hours to watch The Defiant Ones (affiliate link). Amazing documentary on Jimmy Iovine and Dr. Dre.  A short list of...

Not easy, implementation takes guts

Consulting is a big tent Consulting comes in many flavors. Or in other words, it spans all industries + non profit + governmental. Whatever story you read about in the WSJ, there is a consultant and an attorney who can help (or at least say they can help). M&A,...

John Wooden (UCLA) tells Swen Nater

Swen Nater While reading Coach Wooden and Me (affiliate link), by Kareem Abdul Jabbar, I ran across the story of Swen Nater, who was a first round NBA/ABA draft pick even though he never started, and only play 2 minutes on average per game while at UCLA. Deliberate...

Beware of false equivalence

Check the quality of the fruit When you are buying a banana at the grocery store, do you blindly pick up anything?  No way. A green banana and yellow banana means something completely different. Depending on your taste preference, when you plan to eat it, and you want...

The life of a project: Up, up, down, down

Projects have ups / downs As someone commented on the last post (hat tip: DS), there are definitely low points on any project. The life of a project is not a straight line. If it involves people and expectations, there will be drama.  that’s okay. . .  As Seth...

What is hypothesis-based consulting?

Hypothe – what? Yes, I know it sounds like jargon, but actually it’s part of the secret sauce of management consulting.  It’s more than educated guessing; this is how consultants smartly break down complex or ambiguous problems, and quickly start...

What is the Peter Principle?

This was a phrase coined in 1969 by Dr. Laurence Peters – an educator who wrote a 100+ page satire called The Peter Principle (affiliate link) replete with fake data and everything. Apparently, it was a NY Times best seller for 1 year, and is still in print...

Obvious and true: Fathers matter

It’s Father’s Day in the US. For those who have/had good fathers, let’s be a little thankful. My dad immigrated to the US in 1968 – made a great life for my family, now lives 4-5 miles from me. Lots of love and guidance over the years. Thanks...

Change Management: Head + Heart + Hand

After reading Switch (affiliate link) by the Heath brothers, I am convinced that successful consulting projects must appeal to the head, the heart and the hand. It’s a simple way to think about change management, but it also makes a lot of sense. We all want to...

25 great podcast interviews

Podcasts are a win-win-win. 1) Great use of your time when you are running errands or mindlessly driving to/from work. 2) Free to download. 3) Access to hugely successful people giving you practical, fun, real advice. 4) Share with clients, friends, and family....

Solve problems like a jigsaw puzzle

Jigsaw puzzles are fun, meditative, mindless, and dopamine-filled. It’s a good way to stop scrolling. Listen to some music, have some coffee, and puzzle with your spouse. The good life.  I have 10 reasons why this is a useful metaphor for problem solving. Some...

What is gap analysis?

Gap analysis sounds fancy. . .  Gap analysis is exactly what is sounds like – figuring out how far you are from a particular goal or target. Consulting firms do this all differently. It takes many forms, but is super common. In fact, I can’t think of any...

Conversation is more than talking

Talking with clients A reader asked me for tips on talking to clients. On the surface, this seemed so basic – but for those who aren’t client-facing or doing BD (business development) all day, here are some thoughts. As with anything, take what is useful...