What is the Minto Pyramid Principle?

This is from 4 years ago and covers the Minto’s pyramid principle – one of the most important concepts in executive communication and logical structuring of arguments. This is really big at all the big 4 and big 3. It is the scaffolding of management...

Make email better, 20 tips

Surprisingly, people use email poorly  They write long-winded email essays that are ambiguous, and often copy too many people. These sloppy people create more confusion, frustration and rework. In this case, more communication is actually worse. Take 15 seconds to...

Review of 39pg McKinsey Presentation

McKinsey & Company do great work. On this blog, I have written about their leader, culture, high-visibility assignments at the CIA, and Department of Corrections. Overall, have enormous respect for the work they do, and the way they have built their practice. So,...

Who reads this blog? 10 survey results

Thanks for reading this blog (written in 2015) I have enjoyed your company and comments. Hope you find this stuff – not so boring – and potentially helpful. Some survey results which hint at www.consultantsmind.com readers. As my wife flattered me and also...

What do consultants do?

Consultants are a strange breed. We span all industries, but ultimately we are in the business of helping executives make difficult decisions and implement change. It is a combination of strategy (head), culture (heart), and operations (hand). Oddly, the most...

What do consultants do?

It’s one person’s opinion, but here are 130 blog posts which I wrote over the last 3 years to describe my world-view of consulting. Hope you find it useful. Consultants are a strange breed We span all industries, but ultimately we are in the business of...

Big Design: McKinsey & Company buys Lunar

Design is popular.  It’s not surprising that McKinsey & Company bought a design company. Many consulting firms are branching out with acquisitions in areas which were once considered non-core. Deloitte has picked up a few digital agencies. Accenture bought...

Consulting hack: Free movies on Delta Studio

I have flown Delta for 15 years, but just recently discovered Delta Studio. For those who don’t know, you can watch free movies and TV shows using GoGo Inflight Wi-fi. Phone: Download GoGo app.  Connect to wifi, open app. Click of Delta Studio. Laptop: Connect...

Artists have to hustle. This happened to me

23 consultants were in a restaurant. . .  The leadership team of our consulting practice were enjoying wine and canapes. (Yes, consultants eat well).  My buddy and I were talking and when we looked out the window into the January Chicago night, someone was staring...

What can I buy on Fiverr.com?

Fiverr.com I discovered this website just a few months ago. The concept is simple, if not remarkable. It is a market where people offer services starting at $5. It varies from proof-reading your resume, writing a jingle, sketching something on paper, or even...

Good consulting managers coach

love coaching It is one of the most meaningful parts of this consulting job. Sometimes I am more focused on coaching the junior resources than the client. Probably not a good mindset, but that is the part of the job that I get excited about. I am not a certified...

Consulting is about people, full-stop

Professional services is about people That should come as no surprise, of course. Clients pay our salary. There is no real “equipment” that we are operating. It’s just a lot of smart people, trusting each other, and working together. Simple. Yes, we...

Consultants are hired to be the bad guys

Sometimes we are the bad guys People hire consultants for many reasons, one of which, is to be the bad guys. Look at this article about how Deloitte is helping some of Iowa’s public universities cut costs here. Consultants usually stay behind the scenes This is...

The one with the most stories wins

This week I went out to dinner with team mates twice. On each night, I heard inspirational stories from my team mates – 1 personal and 1 professional – that really made me think deeply about how I am living my life. One story was about friendship; staying...

We all watched the video, start with the WHY

There is a famous TED talk by Simon Sinek called How Great Leaders Inspire Action. 57 million have watched it so far. If you have an interest in consulting, management and persuading people into action, you need to watch it here.  The concept is basic, but powerful...

Opportunity cost: no decision is free

Opportunity cost = what if?  I first learned about opportunity cost in college. It was a radical idea for me at the time, and frankly, clients and consultants probably don’t think about it enough. The idea is simple, but powerful; resources you plan to spend...

Good graphs, look at the Economist blog

I have subscribed to the Economist for 20+ years. Solid reporting. Libertarian angle, but with a strong heart. Another benefit are the excellent graphs. Consultants love graphs  Executives are visual people, and graphs can make an enormous impact without using too...

Great consultants vs. good consultants

What does success look like?  During a consulting interview, a candidate once asked me, “What are you looking for in a candidate?” No surprise, I answered “It Depends.” As I described in a previous post called Finders, Minders, and Grinders,...

Lean: What is Critical to Quality?

This is the most important thing you need to know as an operations consultant. Bold statement I know, but Lean is so pivotal and fundamental, it precedes other concepts I M H O. Lean cannot be overstated. Lean is a philosophy of management, corporate culture, set of...

Consultants loved excel, now Tableau

Does your project require excel / Tableau? Whatever your project scope, if you are not using excel – to categorize, count, calculate, or correlate things – I would argue that you really don’t have much of a project. It’s my bias, but a project...

Resumes are bait, make it count

I am not in HR, a recruiter, or even a super linkedin.com user. That said, I was on the recruiting team at a Big 4 consulting, and we looked through hundreds of resumes every year and 90% of them went into the trash. We probably spent less than 15 seconds on a cover...

A big idea: Jeff Bezos buys the Washington Post

Jeff Bezos is clearly not your typical guy Valedictorian of his high school class, summa cum laude in electrical engineering from Princeton, ex-hedge fund manager. Starts online bookstore, but then grows it into the largest online retailer. Takes Amazon.com public in...

Blogging Anniversary: 1 Year Later

Started writing this blog a year ago  At the time I had no idea where it would lead, but after 40,000+ words I still enjoy the work. As consultants, we are paid by to think rigorously and creatively through problems – and yet, it’s a shame there is not a...

Consulting Skills

Management consultants are successful largely because of their skills, tools, and know-how. How are they able to successful do work across industries, clients and functions? From the last 4 years of blog posts, please find the top 50 posts about consulting skills,...

Executives are visual people, infographics

Visual.ly is a website that showcases thousands of infographics where data is displayed in unique and fun ways. For consultants who are in the business of telling stories with data, it is worth a few minutes of your time. Consulting presentations are simpler 90%+ of...

Make a good presentation in 4 steps

Yes, consulting = PowerPoint One colleague joked that he gets to the client sites, turns on the computer and just opens up PowerPoint – even before opening email or anything else. Like a baker who turns on the oven as soon as he enters the kitchen. It’s a...