by Consultant's Mind | Learning
This HBR article has a catchy title: Why Consultants Quit Their Jobs and Go Independent (July 2019). You can easily guess the top 3 reasons: 1) More work-life balance 2) Better compensation, sometimes 3) Less internal politics. The potential downsides are equally...
by Consultant's Mind | Learning
Recently read a 150pg book on personal financial advice targeting physicians. It’s called White Coat Investor (affiliate link) by James Dahle, a practicing emergency room doctor. Good title, huh? It has a matching website, and podcast here. My physician...
by Consultant's Mind | Consulting
Client service . . . Consulting is a service profession, which at its core, means only one thing. There is a client. As a consultant, you do the work, you worry on the client’s behalf. You make the client’s life better. You serve. I believe this is...
by Consultant's Mind | Learning
Consultants excel at making sense of disparate, messy, and sometimes conflicting data. This is not a robotic exercise in copy/paste into an excel – no – you’ve got to think through the problem. What’s relevant? What’s valid? Can you find...
by Consultant's Mind | Consulting
Stanford d.school is the gold standard for all things experience, design, and honestly, cool. What do you expect when you combine smarts, engineering, meritocratic Groove-style culture, VC money, and graphics. So, it I was fairly delighted to find this 90 pg+ free pdf...
by Consultant's Mind | Consulting
Successful client service means doing great work AND exceeding the client’s expectations. If the client worries unnecessarily, gets surprised, or is somehow unaware of the scope of work, the consultant has done a poor job of communicating. For experienced principals,...
by Consultant's Mind | Consulting
Consultants, by the nature of their project-based work, are process oriented. Projects have a start-middle-end. That’s part of the luxury, tempo, and fun of the work. At the beginning, proposals are signed and kick-off meetings held. At the end,...
by Consultant's Mind | Consulting
It’s the beginning of the year and firms are lining up their projects and consultants. Proposals and statements of work are getting written and signed. My students (management consulting class M 10-1pm) have a proposal-writing assignment due, here’s what I...
by Consultant's Mind | Consulting
Had statements of work (SoW) on my mind a lot. Writing some, fulfilling others. What you put in a SOW will affect the quality of your life. Do it well. For the consulting finders, proposals and SOW are the lifeblood of business development. If a fisher, these are...
by Consultant's Mind | Learning
Reached out to readers of the ConsultantsMind blog and asked what they recommend for students on winter break. Here’s a list of books and podcasts. Using first name initial, title, and any other words they might have shared. Caveat: affiliate links. E,...
by Consultant's Mind | Fun
On the last day of class, I have career day. Double meaning – students do their course evaluations (impacting my career), and I dole out what career advice I have from the last 25 years. Caveat: 90% are blog posts that I have written since 2013. As a summary of...
by Consultant's Mind | Learning
Pre-internet I am Generation X. This means lots of things – but for me, it means that I remember life pre-internet. Yes, 1994 was a pivotal year. Crappy job, serious career angst; but the dawn of unlimited information thanks for the Mosaic Netscape browser. Yes,...
by Consultant's Mind | Consulting
I work at a business school. So we teach (yes), stay curious about business (yes), and also cheer students on to get great jobs (definitely yes). Set them on the way to career satisfaction and success. Many business students (undergraduate and 2 year MBA) are aiming...
by Consultant's Mind | Consulting
Most everyone will agree that storytelling is important for professional success. When I recently surveyed some working professionals MBAs (read: folks with jobs), they rated it a 6.3 (out of a 7 point scale) with a stdev: 0.7, n=62. No pushback here. Storytelling...
by Consultant's Mind | Consulting
It is interview season for consulting firms. People are writing up cover letters, fine-tuning their resumes, and practicing their cases. This is what I said to a packed room of students. Before the interview It’s all about curiosity. Great problem solvers...
by Consultant's Mind | Learning
For weathered consultants, Excel is not new. In fact, we teethed our brain on it many years ago as analysts, consultants, senior consultants. In fact, it’s possible – just possible – that we have gotten pretty slow at it in our, uh um, old age....
by Consultant's Mind | Graphics
The NounProject is a website where you can search, download, and customize millions of icons. Consultants are continuously “bucketing” ideas and concepts, and icons are a classy way to draw the viewers attention to a bucket. This is different from clip art...
by Consultant's Mind
John Kim Associate Professor in the Practice, Emory’s Goizueta Business School Strategic Management: Strategic positioning, competitive advantage, core competencies, organizational effectiveness, disruptive innovation, network effects Management Consulting:...
by Consultant's Mind | Team
Now that you got your consulting offer, what should you pack in your bag? Here is a list of things I have used and favored when I travel. Some are common sense (shoe polish), while others are personal preference (Tumi vs. Briggs and Riley). Feel free to chime in with...
by Consultant's Mind | Consulting
Hope you’re enjoying the summer – full of beaches, lakes, friends, and food. As consultants, it’s often hard to stay “aware” and “fresh”. In reality, the travel and the clients can be a bear. Same hotel concierge lounge, same...
by Consultant's Mind | Learning
These two phrases have become my pedagogical mottos. Learn how to learn. Think about your thinking. If we value a liberal arts education (I do), and believe that the nature of work will be forever changing (I do), then the smartest thing we can do: 1. Learn how to...
by Consultant's Mind | Learning
Grading papers is work Grading papers is a double-edged sword; it’s insanely time-consuming, and yet enormously valuable. As a ballpark estimate, last semester I reviewed 500+ written pages (MS Word, double-spaced) and countless presentation slides (MS PPT)....
by Consultant's Mind | Learning
Three years ago, I wrote about idea fight club – the simple, fun, true idea that consultants should start projects with an open mind, then systematically, democratically beat up on those same ideas, until the best one emerges victorious. Making ideas stronger...
by Consultant's Mind | Learning
We ran a business bootcamp for non-business majors in 2018. We had 4 guest speakers. Good questions and good advice. Thanks for all the great advice AN, IM, WM, DB. This is the advice that they gave. Adding some of my comments in blue too. Do the work. Mark...
by Consultant's Mind | Consulting
This makes sense. . . Have you ever gone to a fancy restaurant and left disappointed? Of course. Expectations were probably TOO HIGH, and the food and service were good, but not THAT GOOD. As consultants, we are in the client satisfaction business. Happy clients =...
by Consultant's Mind | Consulting
Charles Aris is a recruiter out of North Carolina that places ex-strategy consultants. Yes, you should sign up for their newsletter. They do great work. Some of their post-consulting job postings here. EVP of Strategy & Corporate Development (Boston –...
by Consultant's Mind | Team
Hands down, the best part of any day for a manager is working with a junior consultant who “gets it”. In the busy crush of client work, deliverables, over-commitment, and fuss – when you are working with a team that instinctively knows what needs to...
by Consultant's Mind | Fun
This is something all consultants should watch, reflect, and incorporate into their client work. How can you make “good for you” fun? People want to be engaged and experience life. How can we tap into that curiosity and shape “good for you”...
by Consultant's Mind | Graphics
Stories matter If you type “storytelling” into Amazon, it spins up no-less-than 20,000 book titles. Yikes. It’s a popular business topic and for good reason, we humans are wired (think lizard brain) to tell and remember stories Business storytelling...
by Consultant's Mind | Graphics
A student recently asked me for clarity on prioritization slides. Yes, we’ve all seen these before. They usually come at the end of a performance improvement presentation with the intent of narrowing down the choices. Super useful, almost simplistic....
by Consultant's Mind | Learning
I teach Strategic Management to 190+ students every semester. We read 10+ cases, watch CNBC videos, read the Wall Street Journal, use Finviz, research with S&P industry surveys, grok the DuPont formula, question the validity of RBV, try to Cross the Chasm, move...
by Consultant's Mind | Consulting
Mentors are critical. One of the biggest mistakes I made early in my career is that I did not ask for advice. I plodded along, thinking I knew best, and did not get advice from others. B.I.G.M.I.S.T.A.K.E. Now, getting feedback from other people is something I...
by Consultant's Mind | Graphics
What’s a Venn diagram? Yes, you’ve seen these overlapping circles before. It’s a simple and visual way to show different data sets. What is separate and what overlaps? Consultants and executives love diagrams, right? I Used to not like them For the...
by Consultant's Mind
Using strategy to think about our careers I teach strategy as my day job. I also have the privilege or working with 500+ students, professionals, grinders, learners, athletes, performers, and winners. So yes, I am blessed. During my conversations, I often find...
by Consultant's Mind | Learning
Teaching consulting Teaching management consulting this semester to a select group of 40 students. I imagine 1/2 of them will have consulting internship or full-time offers already. This is an elective, and they are elite. That said, I wanted to describe management...
by Consultant's Mind | Consulting
Platform for consulting? A few ex-consultant friends and I mused over this concept several times in Marriott hotel bars across the country. “Why not set up a two-sided platform (think: VRBO, UBER) where companies can hire consultants for 1/3 of the price? Cut...
by Consultant's Mind | Learning
This is shocking because it shows the extent to which outsourcing is no longer a trend, but just a simple, fat reality. Fact. The days of Hershey, PA life-time employment are long-dead. Labor has become so specialized (read: Adam Smith talk) that there is a company...
by Consultant's Mind | Consulting
Management Consulting. It’s a lot of things. It is an industry; we all know McKinsey, BCG, Bain, Deloitte, PWC, and others. It is a profession built on asking good questions. It is a team sport. It is a bit of an attitude. It is a tribe that is difficult to get...
by Consultant's Mind | Fun
Huge fan of quotes. Whenever I have something to say, I remind myself that someone has probably said it better, in fewer words. For leadership, a few that made me really reflect. Get results Effective leadership is not about making speeches or being liked; leadership...
by Consultant's Mind | Learning
Consultants are very visual people, because our clients are. Executives like to see complex ideas and data simplified, so it is easy to understand and act upon. Clients pay to see simplicity. Simplicity is difficult to do well. Infographics are fun. Honestly, this is...
by Consultant's Mind | Learning
Case competitions are great fun I did 9 of them during my MBA days. It’s a chance for you to compete with students and see how good you are at ‘cracking the case’. The format differs considerably: Some competitions last 3-4 hours, while others can...
by Consultant's Mind | Learning
This 21 letter hyphenated-phrase generates $billions of management consulting work. With M&A booming the last few years, it’s no surprise that companies need lots of post-deal support. Whether a company hire outsiders to help or not, post-merger integration...
by Consultant's Mind | Consulting
Wrote this blog post in 2013 (yes, when I was 20% younger). New comments in red color. Key takeaway (TLDR), focus on getting really good at your craft (read: expertise, professionalism) and relationships. Three kinds of power: positional, relational, and expertise...
by Consultant's Mind | Learning
Richard Thaler Yes, professor from University of Chicago, won the Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel. Most people know him for writing the 2008 best-seller Nudge (affiliate link) with Cass Sunstein. Super enjoyed the book and was...
by Consultant's Mind | Consulting
It’s case interview season Seems like students just got to school. Moving in, meeting a few people, and getting into an academic groove. Then, BBAM it’s late September and time for case interviews. There is one huge upside. You may have a job offer before...
by Consultant's Mind | Fun
This post is from many years ago, but more relevant than ever. Consultants are likable. If you are not likable, uh, you have a problem. New comments in red color. Eager to hear your comments on this one. Being likable is a characteristic of all successful...
by Consultant's Mind | Fun
What business books have you read recently? When I ask this of friends and colleagues, I usually get this guilty look of someone who hasn’t read a book in year. Honestly, who has time to read? After 45 hours of billable work + 15 hours of non-billable work + 15...
by Consultant's Mind | Consulting
Love this expression I first heard this in a Tim Ferris interview of Marc Andreessen here (min 6:10). Andreessen created the Netscape Mosaic browser (making the internet easy to navigate), sold it to AOL for $2B, then spent last 15+ years investing and running a...
by Consultant's Mind | Fun
Mondays 440am wake up. My wife and I have a love/hate relationship with Mondays and Wednesdays because they start with a 440am alarm. Massive coffee. 515am we are at the gym with a physical trainer. Planks, V-ups, Goblet squats, push-ups, dead-lifts, lunges, you get...
by Consultant's Mind | Consulting
Career is not a straight line So much is changing. Interest rates, geopolitics, hybrid work, expectations of work/life balance. After so many years of continued specialization (yes, do one thing well), we are finding that we all need generalist skills too. Swing like...
